FAQs Archive - UNWTO Tourism Academy https://www.unwto-tourismacademy.ie.edu/faq Tourism Online Academy Thu, 07 May 2026 15:11:14 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.11 https://www.unwto-tourismacademy.ie.edu/wp-content/uploads/2019/01/cropped-favico-32x32.png FAQs Archive - UNWTO Tourism Academy https://www.unwto-tourismacademy.ie.edu/faq 32 32 What happens if my course has expired? https://www.unwto-tourismacademy.ie.edu/faq/what-happens-if-my-course-has-expired Thu, 07 May 2026 15:11:14 +0000 https://www.unwto-tourismacademy.ie.edu/?post_type=faq&p=318473 If your course has expired, we are unable to grant an extension. Should you wish to continue, you will need to create a new account. Please note that your previous progress will not be saved, and you will need to start from the beginning. Additionally,...

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]]> If your course has expired, we are unable to grant an extension. Should you wish to continue, you will need to create a new account. Please note that your previous progress will not be saved, and you will need to start from the beginning. Additionally, if you had purchased the certificate, it will need to be purchased again.

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]]> How long will I have access to the course materials? https://www.unwto-tourismacademy.ie.edu/faq/how-long-will-i-have-access-to-the-course-materials Thu, 07 May 2026 15:08:28 +0000 https://www.unwto-tourismacademy.ie.edu/?post_type=faq&p=318468 You will have access to the course materials for 180 days from the date of enrollment. After this period, access cannot be extended.

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]]> You will have access to the course materials for 180 days from the date of enrollment. After this period, access cannot be extended.

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]]> How can I find the right course for me? https://www.unwto-tourismacademy.ie.edu/faq/how-can-i-find-the-right-course-for-me Sat, 13 Jul 2024 21:53:31 +0000 https://www.unwto-tourismacademy.ie.edu/?post_type=faq&p=144167 You can filter by multiple categories in our course catalog. If you’re having trouble finding one that matches your interests, it may help to take this test.

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]]> You can filter by multiple categories in our course catalog. If you’re having trouble finding one that matches your interests, it may help to take this test.

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]]> What’s the difference between a MOOC, a Certificate and an OCP? https://www.unwto-tourismacademy.ie.edu/faq/whats-the-difference-between-a-mooc-a-certificate-and-an-ocp Sat, 13 Jul 2024 21:53:04 +0000 https://www.unwto-tourismacademy.ie.edu/?post_type=faq&p=144166 MOOC: Massive Open Online Courses provide all content for free but do not include a certificate. Certificate: After completing 80% of the course, you can purchase a certificate. Access the test to apply your knowledge and obtain the certificate with a score of at least...

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]]> MOOC: Massive Open Online Courses provide all content for free but do not include a certificate.

Certificate: After completing 80% of the course, you can purchase a certificate. Access the test to apply your knowledge and obtain the certificate with a score of at least 60. Prices vary by course; details are in the course description.

OCP: Online Certificate Programs are paid courses that include a certificate. Tests are available throughout the course. To obtain the certificate, achieve 80% progress and a score of at least 60.

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]]> How can I edit my profile? https://www.unwto-tourismacademy.ie.edu/faq/how-can-i-edit-my-profile Sat, 13 Jul 2024 21:52:06 +0000 https://www.unwto-tourismacademy.ie.edu/?post_type=faq&p=144163 To edit your profile, go to “My Account” and click on “Edit Account.” Make sure to save your changes!

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]]> To edit your profile, go to “My Account” and click on “Edit Account.”

Make sure to save your changes!

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]]> How can I recover my password? https://www.unwto-tourismacademy.ie.edu/faq/how-can-i-recover-my-password Sat, 13 Jul 2024 21:50:54 +0000 https://www.unwto-tourismacademy.ie.edu/?post_type=faq&p=144162 Click on “Forgot your password?” Enter your email You will receive an email with instructions to reset your password Enter your new password.  Password must be between 8 and 12 characters long Must contain both lowercase and uppercase letters Must contain at least one number...

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]]> Click on “Forgot your password?”

  1. Enter your email
  2. You will receive an email with instructions to reset your password
  3. Enter your new password. 
  • Password must be between 8 and 12 characters long
  • Must contain both lowercase and uppercase letters
  • Must contain at least one number
  • Must contain at least one special character

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]]> When do the courses start? https://www.unwto-tourismacademy.ie.edu/faq/when-do-the-courses-start Sat, 13 Jul 2024 21:49:38 +0000 https://www.unwto-tourismacademy.ie.edu/?post_type=faq&p=144161 You can sign up for our platform and begin courses that interest you at any time. Our system allows for flexible start dates, so you can learn at your own pace and convenience, easily fitting courses into your schedule.

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]]> You can sign up for our platform and begin courses that interest you at any time. Our system allows for flexible start dates, so you can learn at your own pace and convenience, easily fitting courses into your schedule.

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]]> What payment methods are available? https://www.unwto-tourismacademy.ie.edu/faq/what-payment-methods-are-available Sat, 13 Jul 2024 21:49:12 +0000 https://www.unwto-tourismacademy.ie.edu/?post_type=faq&p=144160 Currently, we accept credit or debit cards as the only payment methods.

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]]> Currently, we accept credit or debit cards as the only payment methods.

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]]> I have a coupon code, where should I enter it? https://www.unwto-tourismacademy.ie.edu/faq/i-have-a-coupon-code-where-should-i-enter-it Sat, 13 Jul 2024 21:48:37 +0000 https://www.unwto-tourismacademy.ie.edu/?post_type=faq&p=144157 You only need to enter the code when you begin the checkout process.  

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]]> You only need to enter the code when you begin the checkout process.

 

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]]> Are all courses free? https://www.unwto-tourismacademy.ie.edu/faq/are-all-courses-free Sat, 13 Jul 2024 21:46:50 +0000 https://www.unwto-tourismacademy.ie.edu/?post_type=faq&p=144156 We offer two types of courses: MOOCs: Free online programs with the option to purchase a certificate. Online Certificate Programs: Paid courses that include certificates. All information, including certificate prices, is available in each course description in our catalog.

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]]> We offer two types of courses:

MOOCs: Free online programs with the option to purchase a certificate.

Online Certificate Programs: Paid courses that include certificates.

All information, including certificate prices, is available in each course description in our catalog.

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