The Negotiations in Tourism course is designed to provide attendees with basic negotiation tools and skills that will help them effectively handle negotiations and conflicts of interest. The course covers topics such as negotiation strategies, conflict resolution techniques, communication skills, and cultural differences in negotiations. Attendees will learn how to critically approach negotiations between hotels, tour operators, travel agents, and OTAs, and how to manage risk in distribution channels. The course also highlights the role of technology and innovation in tourism negotiations and the importance of collaborations at the local, national, and international levels.
This course will consist of a summary of each module and a short quiz. You must earn 60% or higher to earn your certificate.
If you are interested in gaining fundamental negotiation skills critical for the success of hospitality business, the development and maintenance of long-term relationships with stakeholders, we invite you take the Online Certificate Program: NEGOTIATIONS IN TOURISM, which is also part of the Tourism Online Academy.
What will you learn in this program?.
The Negotiations in Tourism course covers a range of topics, including basic negotiation notions and principles, basic negotiation tools, critical approaches to negotiations between hotels, tour operators, travel agents, and OTAs, the role and power of collaborations in negotiations, the role of technology and innovation in tourism negotiations, and the differences between e-negotiations and offline negotiations in tourism and hospitality. This course Will provide an insight into the impact of negotiation outcomes between countries, international organizations, and other institutions, creating collaborations at the local level, tourism partnerships at the national and international levels, and the role of UNWTO and other organizations.